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аÄÃÅÁùºÏ²Ê¹ÙÍø provides wireless connectivity to its Students, Staff and visiting academics from other supported institutions through Eduroam. It has never been easier to stay connected across all areas of our campuses and remote sites with your laptop or other portable device.  More info and Quick start details.

For instructions on how to configure your computer for the Eduroam Wireless Network choose your Operating System from the list below:

Windows | Apple OSX | Mobile Devices

Note: Due to the number of different possible configurations and limitations on certain operating systems we do not support connecting for Linux or PDA's to the eduroam wireless network. It may be that you are able to connect, but we will not support these devices.

• аÄÃÅÁùºÏ²Ê¹ÙÍø staff visiting other  who require wireless connectivity back to the аÄÃÅÁùºÏ²Ê¹ÙÍø network and;
• Visitors to a аÄÃÅÁùºÏ²Ê¹ÙÍø campus from other  who wish to connect to their home institution.

The use of Eduroam is governed by the  and the аÄÃÅÁùºÏ²Ê¹ÙÍø Conditions for Use of University Computing and Communication Facilities Policy.

For visitors to аÄÃÅÁùºÏ²Ê¹ÙÍø the Acceptable Use Policy of your home institution applies.

Authentication information is recorded by аÄÃÅÁùºÏ²Ê¹ÙÍø and your home organisation in case of network abuse and for statistical purposes.

All аÄÃÅÁùºÏ²Ê¹ÙÍø accounts are Eduroam enabled. When visiting other аÄÃÅÁùºÏ²Ê¹ÙÍø staff and students should use their current Eduroam login credentials:

Staff eg firstname.lastname@jcu.edu.au and current account password
Student eg firstname.lastname@my.jcu.edu.au and current account password

There is no need to use a VPN connection unless you need access to a specific service at аÄÃÅÁùºÏ²Ê¹ÙÍø.

Visitors to аÄÃÅÁùºÏ²Ê¹ÙÍø from other participating Eduroam institutions should use the login settings and credentials provided by their home institutions. We suggest that users configure and test their devices on their home institutions Eduroam network prior to visiting аÄÃÅÁùºÏ²Ê¹ÙÍø.

If you are visiting аÄÃÅÁùºÏ²Ê¹ÙÍø from a participating Eduroam institution, please contact IT support at your home institution for additional assistance.

You can use Eduroam at over 500 sites worldwide throughout .

This list of will give you an indication of which Australian Institutions provide support for Eduroam along with links to their local support pages.

If you are situated at one of the following locations then you will be able to connect to the аÄÃÅÁùºÏ²Ê¹ÙÍø Network via a wireless connection.

To access a аÄÃÅÁùºÏ²Ê¹ÙÍø network file share or establish a remote connection to a computer on campus from other locations will require you to use the аÄÃÅÁùºÏ²Ê¹ÙÍø Virtual Private Network (); see Making a VPN connection to аÄÃÅÁùºÏ²Ê¹ÙÍø.

Eduroam is down and I need to access a аÄÃÅÁùºÏ²Ê¹ÙÍø file share?

• If you are at one of the locations listed above and the Eduroam SSID is currently not available and you wish to access file shares or an on campus computer then a VPN connection will be required. See Making a VPN connection to аÄÃÅÁùºÏ²Ê¹ÙÍø for instructions.

You can find a variety of guides with information on connecting to wireless on the Ð°ÄÃÅÁùºÏ²Ê¹ÙÍø Wireless website. If you still require assistance with connecting to wireless on campus after following the setup guides then contact the IT Help Desk who will be able to provide you with further support.